What to include in a cleaning client report

Give the customer a concise record of the visit, reviewed work and exceptions. Internal notes and private staff information do not belong in the shared report.

A situation to work through
The report shows the date, cleaned areas and approved photos, plus a note that a locked room was not serviced. It avoids presenting the whole building as complete.

Work through the decision
Select the reviewed tasks and customer-appropriate photos. State any excluded or incomplete area plainly, then check the report as the customer will see it. Publish only after the supervisor's review and retain the connection to the visit.

Before you hand over the result
Review the actual report before sharing it. A submitted crew note is not automatically an approved customer-facing statement.

Worksheet

Visit date
____________________________

Scope completed
____________________________

Approved evidence
____________________________

Exception
____________________________

Customer action
____________________________

Next visit
____________________________

Acceptance check
The shared report accurately describes completed scope and tells the customer what action, if any, remains.

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