TERMS
Clear terms for your workspace.
These terms cover use of GrooovyCRM by cleaning companies and their authorized users. Updated October 29, 2026.
01Company access
A company representative requests access and is responsible for providing accurate details. We review applications before opening a workspace and may keep a waiting list when capacity is reached. Free access includes up to 5 properties, 10 cleaning staff and 2 office users including the owner.
02Your responsibilities
Use the service only for authorized business activity. Keep account credentials private, assign appropriate permissions and upload only information you have the right to use. Your company remains responsible for its cleaning services, employment decisions, customer agreements and the accuracy of records and reports.
03Plans and payments
Free access requires no card. Published monthly prices describe available plan options. Selecting a plan records your interest; payment collection is not available and does not create a paid subscription. We give at least 30 days notice before free access ends. Paid access requires your explicit agreement.
04Service and support
The workspace supports scheduling, cleaning records, field updates, supervisor review and customer reports. Card payments and AI features are currently unavailable. Contact hey@madebydima.online; we aim to send a first response within one business day, Monday through Friday. Service interruptions may occur, so keep appropriate business continuity arrangements.
05Leaving and exporting
The company owner can begin company exit from settings. You receive 30 days of read-only access and a full data export; working data is then deleted, and backup copies may remain for up to another 30 days. Download needed records before the read-only period ends.
06Changes and contact
We may update these terms as the service changes and will communicate material changes affecting your company. Contact hey@madebydima.online with questions. These terms do not limit rights that cannot be excluded under applicable law.