A situation to work through
An evening quote assumes five visits per week and access after 6 pm. If access moves to office hours, ask the team to reassess the work before confirming the price.
CLEANING OPERATIONS GUIDE
Make the assumptions behind your cleaning estimate visible before a customer accepts it. Keep quoted hours separate from the actual visit record.
An evening quote assumes five visits per week and access after 6 pm. If access moves to office hours, ask the team to reassess the work before confirming the price.
List the conditions that materially affect time: service frequency, access window, occupied rooms and supplied equipment. Attach the list to the proposed scope. Before accepting a changed condition, recalculate the affected work and record the agreed adjustment.
An estimate is not a promise of a particular completion time. Review the site before treating an assumed production rate as measured performance.
Download the text file and fill it in with your own service details. Keep it with the relevant job record.
The quote identifies which change triggers a review; the crew is not expected to absorb unapproved additional work.
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